To register a patient for the new portal, you will need the patient PIN number provided by the office via your Welcome Email. Parents will register themselves for the portal and then use the patient PIN provided to them to add each child to their account. Each child will receive their own PIN which will be unique to that child so access to one child's account will not gain access to any others.. If you lose your PIN, please call the office. These PIN's are sent via an email from no-reply@patientportal.net. Some of our families have found that their PIN email was caught in their spam filters. Please check your spam filter before calling the office to see if yours is stuck there.
At this time, we are registering patients who are already scheduled for an appointment. Siblings may or may not receive an email at the same time. (As you can imagine - we have a lot of families and children to register! We are trying to prioritize those who are scheduled first) Please register for your account as soon as possible after you receive your welcome email. There may be a window where you do not have all of your children on your account. If you need additional children added quickly, please call the office and let us know.
If your child is over 18, your child will need to set up their portal account and request to add a parent as a proxy account. You will no longer be able to have a portal account without your child having an account. If you had an account for your child before he or she turned 18, you will need to log in to receive the termination message before we can create a new account for your child.
If you are having difficulty registering yourself or your child or need portal assistance, please call the office.
***Note: At this time, we are not using all of the features of the portal. Some of them are not quite ready for Pediatric Care Corner and some of them will not be implemented via our portal.***
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Monday - Thursday
8:00 AM to 7:00 PM
Friday 8:00 AM to 5:00 PM
Saturday 8:30 AM to 12 Noon